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Foundational Workplace Behaviour

Workplace Etiquette & Professional Behaviour

This program establishes clear standards of professional behaviour in everyday workplace interactions. It focuses on conduct, communication norms, accountability, and respect across roles and contexts.

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How this programme works

Participants make decisions, observe consequences, and reflect on outcomes to strengthen judgement, collaboration, and strategic thinking.

Expected outcomes

  • Clear understanding of expected professional behaviours
  • Improved workplace communication and interaction norms
  • Greater consistency in conduct across teams
  • Reduced friction caused by unclear boundaries

What can be customised

  • Workplace norms, role expectations, interaction scenarios

Part of Workplace Behaviour. Common business problems, audience and customisation context for this capability area are covered on the category page.

In this capability area

Also in Workplace Behaviour.

Other programmes in this capability area.

Foundational

Diversity, Equity & Inclusion (DEI) Awareness

Build awareness of fairness, respect, and inclusion in day-to-day workplace behaviour. Addresses bias, assumptions, and inclusive conduct as part of professional standards.

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Foundational

Workplace Sensitivity & Awareness

Build awareness of behaviour, language, and actions that impact others in the workplace. Supports respectful interactions and reduces conduct-related issues across teams.

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Core

Emotional Intelligence at Work

Develop awareness of emotions, behaviour, and impact in workplace interactions. Strengthens self-regulation, interpersonal effectiveness, and professional judgement at work.

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Core

Managing Bias at Work

Increase awareness of conscious and unconscious bias and its impact on decisions and behaviour. Focuses on practical strategies to improve fairness and objectivity in workplace interactions.

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Ready to discuss this programme?

Let's shape it around your team.

Tell us about your context and we'll advise on scope, sequencing and delivery for Workplace Etiquette & Professional Behaviour.

Discuss this programme
  • Delivered on-site, virtually or hybrid
  • Scope and duration adapted to your organisation
  • Can be combined with related programmes